General information
In accordance with the Law of 30 July 2013 and its Royal Decrees, our office provides you with the following information:

I. INFORMATION ABOUT OUR OFFICE
1. OFFICE: Triangle Partners
2. Company number: 0436.167.131
3. Our office is registered under number 046.042A in the insurance broker category of the register of insurance intermediaries maintained by the FSMA, whose registered office is located at Rue du Congrès 12-14, 1000 Brussels, and which can be consulted on the FSMA website.
4. The means of communication to be used between the office and the client, including, where applicable, for taking out insurance contracts, are telephone, email and fax.
5. The language used by our office is French. Wherever possible, our office can also communicate in Dutch and English.
6. Out-of-court complaint resolution: Our office does its utmost to satisfy you. If you have a problem or a question, we remain at your disposal. If you have a complaint about our services that we have been unable to resolve together, you may contact the Insurance Ombudsman Service, whose registered office is located at Square de Meeûs 35, 1000 Brussels – Tel. 02/547.58.71 – Fax 02/547.59.75 – info@ombudsman.as – www.ombudsman.as.

General terms and conditions for the provision of insurance intermediation services
In accordance with the law, our office has developed a conflict-of-interest policy. Further information about this policy can be obtained on request and will be provided to you on a durable medium.
For the insurance intermediation services it provides, our office is remunerated in the form of commissions. Our office may also receive remuneration linked to its insurance portfolio with a particular insurance undertaking or to tasks performed by our office on that undertaking’s behalf. For more information, please consult the client area of our website or contact our office.

II. INFORMATION ON THE TYPES OF SERVICES AND CONTRACTS OUR OFFICE MAY OFFER
Our office provides insurance intermediation services. These services consist in giving advice on insurance contracts, presenting or offering insurance contracts, carrying out other preparatory work prior to their conclusion, concluding them, or assisting in their administration and performance. Our office operates in the following classes:
List of classes:
1. Accident – 2. Sickness – 3. Land vehicles other than railway rolling stock – 6. Ships, lake vessels and river vessels – 7. Goods in transit, including merchandise, baggage and all other goods – 8. Fire and natural forces – 9. Other damage to property – 10. Motor vehicle liability – 12. Liability for ships, lake vessels and river vessels – 13. General liability – 14. Credit – 15. Suretyship – 16. Miscellaneous financial loss – 17. Legal expenses – 18. Assistance – 21. Life insurance not linked to investment funds, except marriage assurance and birth assurance – 22. Marriage assurance and birth assurance not linked to investment funds – 23. Life assurance, marriage assurance and birth assurance linked to investment funds – 26. Capital redemption operations – 29. Operations relating to the length of human life that are defined or provided for in social insurance legislation, when carried on or managed in accordance with the legislation of a Member State by insurance undertakings and at their own risk.
For the insurance contracts offered by our office, you will find the related terms and conditions/cover on this page.
Information describing the nature and risks of savings and investment insurance is available in the life-insurance financial information sheets and by clicking the following links: Class 21 – Class 23.

Conflict-of-interest policy
1. GENERAL FRAMEWORK
Our office’s primary priority is to act honestly, fairly and professionally in the best interests of its clients.
Within this framework and in accordance with the law, our office has taken appropriate measures to identify, prevent and manage conflicts of interest that may arise in the course of its activities.
Taking the foregoing and the characteristics of our activities into account, our office has developed a conflict-of-interest management policy, of which this document is a summary. Further information can be obtained on request and will be provided on a durable medium.

2. IDENTIFICATION OF POTENTIAL CONFLICTS OF INTEREST
Conflicts of interest may arise between:
– our office (including any person connected with it, such as, in particular, directors, managers, persons exercising control over the undertaking, employees involved in providing insurance intermediation services, and sub-agents—hereinafter “connected persons”) and its clients;
– clients themselves.
Taking the characteristics of our office into account, we have identified potential conflicts of interest. The following are some examples:
– situations in which a financial gain can be made or a financial loss avoided at the client’s expense;
– our office has an interest in the outcome of an insurance intermediation service or transaction that differs from the client’s interest;
– our office has a financial or other incentive to favour the interests of another client or group of clients over those of the client concerned;
– our office carries on the same professional activity as the client;
– our office receives from a person other than the client a benefit in connection with the insurance intermediation service provided to the client, in the form of money, goods or services, other than the commission or fees normally charged for that service.

3. CONFLICT-OF-INTEREST MANAGEMENT POLICY
Our office has implemented a series of measures to manage conflicts of interest that may arise. These measures include:
– compliance by staff and any other person connected with the office with an internal instruction setting out the principles and measures to be observed when managing conflicts of interest;
– an appropriate remuneration policy for staff and any other person connected with the office;
– a policy on gifts and other benefits;
– organisational measures that ensure the confidentiality of data communicated by clients;
– organisational measures providing for separate management where necessary;
– a policy on arbitration advice;
– a policy under which, if a specific conflict of interest cannot be resolved, our office reserves the right to refuse the request of the client concerned, solely to protect that client’s interests.

4. INFORMATION TO THE CLIENT
Where the organisational or administrative arrangements made by our office to manage conflicts of interest are not sufficient to ensure, with reasonable confidence, that the risk of damage to the client’s interests will be prevented, our office will inform the client in writing or on another durable medium, before acting on the client’s behalf, of the general nature and/or source of those conflicts of interest. The final decision on how to proceed in the situation underlying the conflict of interest rests with the client.
If a specific conflict of interest cannot be resolved, our office reserves the right to refuse the request of the client concerned, solely to protect that client’s interests.

5. MONITORING THE CONFLICT-OF-INTEREST MANAGEMENT POLICY
In accordance with the regulations, our office maintains and regularly updates a register of conflicts of interest that arise and entail a material risk of damage to the interests of one or more clients. Recording conflicts of interest in the register may result in the list of potential conflicts of interest being updated, and vice versa.
Where necessary, our office updates or amends its conflict-of-interest management policy.
Persons connected with our office are required to comply with the internal instructions concerning the conflict-of-interest policy.

Our general terms and conditions for the provision of insurance intermediation services
View the General Terms and Conditions page

Disclaimer and privacy
This website belongs to the Triangle Partners office.
The information and services provided on this website may, in some cases, have become outdated and may no longer correspond to current information. Links to other websites are provided solely for information purposes. We are therefore not responsible for the content of those websites. Accordingly, any features or prices mentioned are provided for information only and without commitment. We accept no liability for any decision made or transaction carried out by a user on the basis of the information or data provided, or for any direct or indirect loss resulting from visiting or consulting the website.
Any total or partial reproduction and/or reuse of this website is prohibited without our prior written consent.
If the user enters personal information, it will be processed in accordance with the provisions of the Law of 8 December 1992 on the processing of personal data. You have the right to access, amend or delete information concerning you, as provided by law. You may object at any time, free of charge and upon simple request, to the use of your contact details for direct-marketing campaigns. To exercise this right, please send an email to the contact address provided on this website.

“Internal management” means customer administration, order management, deliveries, invoicing, services, solvency monitoring, and personalised marketing and advertising. If your contact details (for example, your email address) are used for direct-marketing activities, you have the right to object to such use at any time, free of charge and without having to give reasons. You provide your personal data online voluntarily and at your own risk.